Wednesday, August 31, 2016

A Brief Overview of the iPhone 6 Touch Disease

Apple Inc. is a global technology giant, a leader in innovation. Headquartered in Cupertino, California, the multinational organization designs, develops, and sells hi-tech products like iPhone, iPad and Mac. Apple was co-founded by entrepreneur and inventor Steve Jobs way back in 1976. Since then, the company has faced a slew of controversies, the latest being “Touch Disease” controversy affecting the iPhone 6.

Three iPhone users have sued the company in the U.S. District Court of North California. In the lawsuit, the plaintiffs have alleged that the technology behemoth had kept a flaw with its smartphone models Apple iPhone 6 and iPhone 6 Plus a secret and also refused to work on rectifying it. The controversy is related to the recently revealed “Touch Disease,” a term conceived by hardware repair company iFixit. This term describes the issue plaguing both the smartphone models.

What is “Touch Disease?” If your Apple iPhone 6 is affected by this bug, its screen becomes unresponsive. You will see a grey bar along the top of the display. Even though you can repair the issue temporarily by manipulating your device correctly, this problem is ultimately fatal. Experts at iFixit are of the opinion that the issue is due to a flaw in the design of Apple iPhone 6 and iPhone 6 Plus, essentially the same ones noticed when the smartphones were released: they are bendy. The “Bendgate” controversy had cooled down quickly, the lack of rigidity in the phone may lead to altering the position of the touch screen control chip away from the logic board.

Apple iPhone 6 and iPhone 6 Plus were announced on September 9, 2014, and were released 10 days later. They attracted the attention of many gadget lovers worldwide with their large screens. Pre-orders of these models exceeded 4 million within the first 24 hours of availability, it was an Apple record. More than 10 million smartphones were sold in the first three days, another Apple record.

Users of Apple iPhone 6 and iPhone 6 Plus began complaining on online forums about a touchscreen issue way back in April 2015; many cellphone repair technicians called the issue “incredibly common.” Now may people are facing the “Touch Disease” issue. In the fourth week of August 2016, reports of this bug were picking up; Apple observed an alarmingly high incidence of “Touch Disease” being reported. Between August 20th and August 22nd, four Apple stores reported complaints by 47 iPhone 6 users. All these users were upset by the problem. “I had this exact issue and it is very frustrating,” wrote one angry user online.

The plaintiffs are represented by McCuneWright LLP, a reputed litigation firm. They intend to expand the suit to any person who purchased Apple iPhone 6 and iPhone 6 Plus. Of course, the judge ultimately has to decide. Will this controversy have a negative impact on Apple? Only future can tell. Plaintiffs in the “Touch Disease” case are of the opinion that iPhones worldwide are dying in a peculiar way.

Do you use Apple iPhone 6 or iPhone 6 Plus? Are you facing the “Touch Disease” issue?

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